Toast Hospitality - toasthospitality

Transformative Hospitality Consulting and Fractional Leadership

Helping hospitality businesses improve margins, strengthen leadership and scale sustainably through operational excellence.

Fractional COO | Hospitality Operations Consulting | Multi-Site Leadership

Operational leadership for hospitality businesses ready to grow.

Toast Hospitality works with cafés, restaurants, pubs, QSR brands and multi-site hospitality groups across Australia.

Led by Leo De Bartolo, Toast Hospitality provides hands-on operational consulting, coaching and fractional leadership support designed to improve performance across people, operations and profit.

With more than 20 years of experience across franchise, corporate and multi-site hospitality environments across Australia and the UK, Toast Hospitality helps businesses create stronger systems, clearer accountability and long-term operational stability.

Whether you need a hospitality consultant, operational review, leadership support or a fractional operations partner, Toast Hospitality works alongside your business to create measurable results.

Hospitality Services

Fractional Hospitality Leadership

Executive-level operational support for hospitality businesses that need experienced leadership without the cost of a full-time COO or Operations Director.

Ideal for:

Multi-site venue groups
Scaling hospitality brands
Franchise businesses
Growth-stage operators

Hospitality Operations Consulting

Hands-on operational consulting focused on improving:

Labour performance
COGS and profitability
Systems and accountability
Venue standards
Leadership structure
Operational consistency

Hospitality Coaching & Accountability

Structured support for hospitality owners, venue managers and leadership teams focused on:

Leadership development
Operational discipline
Business growth
Team accountability
Financial awareness
Performance improvement

Who We Work With

Restaurants
Cafés
Pubs & Hotels
QSR & Franchise Groups
Multi-Site Hospitality Operators
Emerging Hospitality Brands
Venue Owners & Operators

An invaluable part of our executive team—Leo brought deep industry knowledge and commercial focus.

'With a strong background in food retail and operations leadership, Leo's expertise is a valuable asset to any organisation'

We've spent the last eight weeks working with Toast Hospitality and have completely overhauled our kitchen operations. Our menu is geared for better margins, our workflows are simplified, and our customers are loving it! Highly recommend!

Brings deep experience across company-owned and franchised restaurants.

'Smart and genuinely engaging-Leo adds enormous value. Driving outstanding growth, via exceptional leadership'

Strategic oversight, brand consistency, and operational excellence—Leo delivers across the board.

That transition evolved into a long-term partnership through Toast Hospitality—he continued to add real value.

We’ve been working with Toast Hospitality for a few months now and the difference is massive. We’ve tightened up our systems, simplified the day-to-day, and finally feel in control of how the venue runs. The team’s more focused, the pressure’s eased, and we’ve got time to step back and work on the big picture.

Leo excelled at leading multi-site operations and translating strategy into action.

Leo’s leadership, brand expertise, and strategic thinking made a lasting impact on our business.

I have had the pleasure of knowing Leo for well over a decade, working together across several international hospitality brands. It was always a mix of professionalism and fun. So when we needed support on a number of projects- including work with Australia's largest pub group, choosing Leo and Toast Hospitality was an easy decision.

Leo has a proven track record of helping franchisees grow-with genuine respect and results that speak for themselves.

In three months working with Toast Hospitality, we have reduced our COGS by 20%, streamlined operations and lifted some serious weight off our shoulders! Best investment we've made in a long time!

Over the past few years, we have partnered with Leo on several consultancy projects and have consistently been impressed by his deep industry knowledge, sharp thinking and collaborative approach. He's supportive, strategic and genuinely committed to helping hospitality businesses grow.