Privacy Policy - toasthospitality

1. Who we are

Our website address is: https://toasthospitality.com.au.

2. What information we collect

Automatically Collected Data
When you visit our site, we may automatically collect certain information about your device and browsing behaviour, such as:
– IP address
– Browser type
– Pages visited
– Time spent on pages
– Referring website
We use services like Google Analytics and HubSpot to help understand site traffic and user interaction.
Forms and Comments
If you leave a comment or fill out a form (such as to request a consultation), we may collect:
– Your name
– Email address
– Any other details you submit
We may also collect your IP address and browser user agent to help with spam detection.
Media Uploads
If you upload images to our site, please ensure they do not include embedded location data (EXIF GPS).

3. Cookies

We use cookies to:
– Enhance site functionality
– Remember user preferences
– Track performance and usage (via Google Analytics, Meta Pixel, HubSpot)
If you leave a comment, you can choose to save your name, email, and website in cookies for your convenience. These cookies will last for one year.
You can disable cookies through your browser settings, but some site features may not function as intended.

4.Embedded Content

Articles or pages on this site may include embedded content (e.g. videos, social media, maps). Embedded content from other websites behaves in the same way as if you had visited that site directly. These sites may:
– Collect data about you
– Use cookies
– Monitor your interaction with their content

5.Who We Share Your Data With

We do not sell or rent your personal data. However, your data may be shared with trusted third-party services, including:
– HubSpot (CRM and marketing automation)
– Google Analytics (website analytics)
– Meta/Facebook (advertising and retargeting)
– Calendly (booking and scheduling)
– Other cloud-based tools that assist with website functionality, security, and customer service

6.Third-Party Services We Use

We may use third-party tools and services to operate and improve our business, including for:
– Website analytics and performance tracking
– Online bookings and appointment scheduling
– Email communications and customer relationship management
– Social media advertising and remarketing
– Payment processing and invoicing
These providers may collect and process your data in accordance with their own privacy policies. We encourage you to review those policies directly.

7.How Long We Keep Your Data

– Comments: Retained indefinitely to allow automatic approval of follow-up comments.
– Form submissions and customer inquiries: Stored in our CRM (HubSpot) for as long as needed for business purposes.
– Registered users (if applicable): Personal info is stored in your user profile until deleted by you or the site admin.

8.Your Rights

You may request:
– Access to the personal data we hold about you
– Correction or deletion of your personal data
– Withdrawal of consent for marketing communications
To make a request, please use the contact form on our website. We may need to verify your identity before proceeding

9.Where your data is sent

– Visitor data may be processed using tools such as spam detection software, analytics platforms, and CRM services.
– Data may be transferred and stored securely outside of Australia where our service providers are located.

10.Contact us

If you have questions about this Privacy Policy or how your information is handled, please get in touch via the contact form on our website: https://toasthospitality.com.au/#contact.

An invaluable part of our executive team—Leo brought deep industry knowledge and commercial focus.

'With a strong background in food retail and operations leadership, Leo's expertise is a valuable asset to any organisation'

We've spent the last eight weeks working with Toast Hospitality and have completely overhauled our kitchen operations. Our menu is geared for better margins, our workflows are simplified, and our customers are loving it! Highly recommend!

Brings deep experience across company-owned and franchised restaurants.

'Smart and genuinely engaging-Leo adds enormous value. Driving outstanding growth, via exceptional leadership'

Strategic oversight, brand consistency, and operational excellence—Leo delivers across the board.

That transition evolved into a long-term partnership through Toast Hospitality—he continued to add real value.

We’ve been working with Toast Hospitality for a few months now and the difference is massive. We’ve tightened up our systems, simplified the day-to-day, and finally feel in control of how the venue runs. The team’s more focused, the pressure’s eased, and we’ve got time to step back and work on the big picture.

Leo excelled at leading multi-site operations and translating strategy into action.

Leo’s leadership, brand expertise, and strategic thinking made a lasting impact on our business.

I have had the pleasure of knowing Leo for well over a decade, working together across several international hospitality brands. It was always a mix of professionalism and fun. So when we needed support on a number of projects- including work with Australia's largest pub group, choosing Leo and Toast Hospitality was an easy decision.

Leo has a proven track record of helping franchisees grow-with genuine respect and results that speak for themselves.

In three months working with Toast Hospitality, we have reduced our COGS by 20%, streamlined operations and lifted some serious weight off our shoulders! Best investment we've made in a long time!

Over the past few years, we have partnered with Leo on several consultancy projects and have consistently been impressed by his deep industry knowledge, sharp thinking and collaborative approach. He's supportive, strategic and genuinely committed to helping hospitality businesses grow.